Must have luxury/upper premium shipboard experience and/or 5* hospitality experience

At least 1-3 years’ experience in the same role

Proficient speaking, reading, and writing skills in English.

Must be qualified in Swedish/Sports massage with NVQ, ITEC, VTCT, (minimum 150 hours)

Any additional courses, e.g. aromatherapy, reflexology, Indian head massage, Reiki, remedial massage is beneficial.

Level 2 NVQ and Level 3 NVQ (Massage)

Further trainings in specialist areas (Thai Yoga massage, Shiatsu, Lomi Lomi, etc.) are desirable

High School Graduate or equivalent.

Must hold ITEC/CIBTAC/CIDESCO qualifications.

 Upselling and cross-selling skills.

Exceptional communication and customer service skills.

The ability to take a proactive approach to understanding guests needs and desires